◈1. Consent & agreement
By using this website or contacting InstaTelly, you acknowledge this Privacy Policy. It explains how we collect and use information in connection with enquiries, orders and support.
If you do not agree with this policy, please do not provide personal information through this website.
◉2. Information we collect
We collect only the information needed to respond to you and provide the service you request.
Contact detailsYour name, email address, phone number and information included in your message.
Order & device detailsYour selected package and device information when you place an order.
▤3. Website information
We may receive basic technical information needed to keep the website working safely and reliably.
Technical detailsBrowser, device and connection information that is commonly sent by your browser.
Usage detailsPages visited and interactions that help us understand how the site performs.
▤4. How we use information
Service & supportTo reply to enquiries, set up and support your chosen service, and process requested orders.
CommunicationTo send important updates about your enquiry, order or support request.
SecurityTo help prevent misuse, fraud, spam and other harmful activity.
ImprovementTo understand how the website is used and make the experience better.
◌5. Sharing, security & retention
We share personal information only where necessary to operate our service, provide support, process a requested payment or comply with the law. Access is kept limited and protected with appropriate organisational and technical safeguards.
Retention: We keep information only for as long as it is needed for the purpose it was collected, including reasonable record-keeping, support and legal requirements.
⚖6. Your data rights
Depending on the circumstances, you may have the following rights over your personal information.
Access & portabilityRequest a copy of the personal information we hold about you.
Correction & erasureAsk us to correct inaccurate information or delete it where applicable.
Restriction & objectionAsk us to limit or stop certain processing in the situations provided by law.
Withdraw consentWhere processing is based on consent, you may withdraw it at any time.
◌7. Cookies & website storage
We may use cookies or similar storage to help the website function, remember preferences and understand performance. You can manage cookies through your browser settings.
Read our Cookies Policy →